Shipping policy
Shipping Policy – wekmart
Last Updated: October 20, 2026
At wekmart, we aim to deliver your orders safely and conveniently to customers across Saudi Arabia.
1. Order Processing
Orders are generally processed within 1–3 business days after confirmation. Processing times may vary during holidays or busy periods.
2. Delivery Time
Estimated delivery is usually 2–7 business days after order processing. Delivery times may vary depending on your location, courier service, and unforeseen circumstances.
3. Shipping Fees
Applicable shipping charges will be displayed at checkout before you complete your purchase.
4. Order Tracking
Tracking information will be provided when available so you can follow your shipment.
5. Payment Methods
Cash on Delivery (COD) may be available for eligible orders and locations. Available payment methods will be displayed at checkout.
6. Delivery Information
Customers are responsible for providing an accurate delivery address and reachable phone number. Incorrect details or unsuccessful delivery attempts may cause delays or additional charges where applicable.
7. Delays or Incorrect Orders
Unexpected delays may occur due to courier issues, weather, or other circumstances beyond our control. If you receive a damaged or incorrect item, please contact our customer support team as soon as possible.
8. Contact Us
For shipping questions or delivery assistance, please use the contact details listed on the wekmart website.
wekmart aims to follow all applicable shipping and consumer protection requirements in the Kingdom of Saudi Arabia.